Changing your Password - FLDOE SSO

Changing your Password - FLDOE SSO

Changing your Password For Educators and Guest Access Updated: 3/10/15 www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Changing your Password The path to changing your account password depends on the authentication method selected by your school

district/organization. Federate d Hosted Your password is managed by your school district/organization

. Look up Support contact info. Your password is managed in the SSO system. Continue slides for more info. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

Hosted Accounts Hosted account usernames begin with a number. For example: [email protected] New hosted account users are sent 2 emails from [email protected], one with a username and another with a temporary, computer-generated password. Passwords expire every 90 days. Password notifications are sent at 14-days prior to expiration, 2-days prior, and on the

day of expiration. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Hosted Accounts To enable password reset and forgot password functionality, Security Questions must be set up first. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

Hosted Accounts Attempts to change a password or use the forgot password links WITHOUT security questions will result in an error. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Steps for Changing your Password

1. Sign into your SSO account with the current password 2. Set up Security Questions 3. Change your password If you do not know your username or current password, please contact [email protected] or call toll-free 1-855-814-2876. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

Step One: Sign In 1. Go to www.fldoe.org/sso and choose the appropriate option for login. Note Individuals employed by an educational organization, whether they teach or not,

should choose Educators. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step One: Sign In 2. Enter your username and current password. 3. Click Sign In.

www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Two: Security Questions 1. Under Manage Account, select Security Questions. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Two: Security Questions

2. Once re-directed to pwregister.fldoesso.org, enter your username and current password. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Two: Security Questions 3. Click Next. www.FLDOE.org

2014, Florida Department of Education. All Rights Reserved. Step Two: Security Questions 4. Enter the current password. 5. Click Next. [email protected]) www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

Step Two: Security Questions 6. Answer Security Questions. 7. Click Next. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Two: Security Questions Security questions are now complete. Password Reset and Forgot Password functionality is now enabled.

www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Three: Change Password 1. Under Manage Account, select Change/ Reset Password. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

Step Three: Change Password 2. Once re-directed to pwreset.fldoesso.org, enter your username. 3. Click Next. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Three: Change Password 4. Provide correct answer to security

question. 5. Click Next. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Three: Change Password 6. Enter a new password. 7. Re-enter the password. Passwords must

8. Click Next. be at least 8 characters and contain at least 3 of the 4 character groups: Uppercase (AZ) Lowercase (az) Number (0-9) Symbol ([email protected]#$

www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Step Three: Change Password Change password is now complete. www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved. Questions?

Support Page Look up local helpdesk information https:// portal.fldoesso.org/PORTAL/Sign-on/Resour ces/Support.aspx Service Center [email protected] 1-855-814-2876 www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

www.FLDOE.org www.FLDOE.org 2014, Florida Department of Education. All Rights Reserved.

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